Adding some relevant recent news on the topic, as well.
Below link to Andy Jassy's, CEO of Amazon $AMZN, message to employees earlier this week.
Some thoughts on Generative AI
Quick summary:
• GenAI is considered a "once-in-a-lifetime" technology by him, profoundly changing customer and business possibilities. Amazon is investing "quite expansively" in GenAI, anticipating the reinvention of every customer experience and the creation of entirely new ones.
• GenAI is actively used across Amazon's operations, including:
- Alexa+: A smarter, more capable personal assistant that can take significant actions for customers.
- Shopping: An AI shopping assistant used by tens of millions globally, with features like "Lens," "Buy for Me," and "Recommended Size".
- Sellers & Advertisers: Nearly half a million selling partners use GenAI for product pages, and over 50,000 advertisers used AI tools in Q1 for campaign management.
- AWS: Offers custom silicon (Trainium2), services for Foundation Models (SageMaker, Bedrock), Amazon's own frontier model (Nova), and developer tools (Q, QCLI).
- Internal Operations: AI improves fulfillment (inventory, forecasting, robot efficiency), customer service chatbot, and product detail page creation.
• Amazon aims to accelerate GenAI adoption due to strong conviction that "AI agents" will transform work and life.
• Agents are defined as AI software systems performing tasks for users, from research and coding to automation. Billions of these agents are expected across industries and for personal use.
• Agents will increase the "scope and speed" of innovation, enabling Amazon to focus less on rote work and more on strategic invention.
• AI is a catalyst for Amazon to operate like a "world's largest start-up" – customer-obsessed, inventive, and fast-moving.
• Over 1,000 GenAI services and applications are in progress or built, with plans to "lean in further" by simplifying agent creation and developing new agents across all business units.
• Increased GenAI and agent usage is expected to change work processes, potentially reducing the total corporate workforce in the next few years due to efficiency gains, while requiring more people for other jobs.
• Employees are encouraged to be curious, educate themselves, attend trainings, experiment with AI, and participate in brainstorms to invent faster. Embracing AI and becoming "conversant in AI" will position employees for high impact and help reinvent the company.
• Finally, he compares GenAI's transformative potential to the internet, calling it the "most transformative technology since the Internet".
#ai #innovationcommunity
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Todor Kostov
Director
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Original Message:
Sent: 30-05-2025 22:59
From: Ariana Kosyan
Subject: GenAI advancement, adoption and impact on employment (in the short to mid term) - what to expect
Dear community, curious to hear what you think the impact of the implementation of GenAI (particularly of AI agents) will be on work/employment/economic and social wellbeing, and in what time frame. Here is an interesting article with views of Dario Amodei, the CEO of Anthropic: Behind the Curtain: Top AI CEO foresees white-collar bloodbath. What do you think? Please comment.
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Ariana Kosyan
AI, Web3, Tax Technology & Transformation, International Tax / TP
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