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AI findings - latest Barclays Business Prosperity index survey

  • 1.  AI findings - latest Barclays Business Prosperity index survey

    Posted 07-09-2025 19:32

    Latest report (Sep 2025) accessible through the links below:

    website

    PDF

    It looks back at Q2 2025 and brings together research from a survey with over 1,000 business decision makers (SMEs and big UK corporates).

    Key findings:

    • 9 in 10 business leaders are looking to solve business problems with AI over the next 2 years (through improving data analysis, forecasting, or business intelligence, enhancing customer experience, and reducing operational costs)
    • Last 12 months businesses have already invested, on average, £235k on AI and emerging technologies (large corporates - £400k; medium - £225k; small - £125k)
    • 68% of business leaders are planing to increase AI investment levels in the next 12 months
    • 39% see AI and digital technology skills as the greatest area of skills shortage in the UK workforce (52% for FS; 48% for IT&Telco; 51% for Tech)
    • 42% plan to hire for AI-focused roles within the next 1 to 2 years
    • On the benefits side - 32% have seen improved idea generation and innovation; 31% - better decision-making; 30% - improved customer experience and reduced operational costs

    Barclays AI


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    Todor Kostov
    Director
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